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Contact Us


Prospective Clients

Where others see problems, we see possibilities. Tell us a little about your needs or challenges and let’s start the conversation.

For help with your prescription benefit or prescriptions filled through the Express Scripts Pharmacy, call Patient Customer Service at the number on your prescription ID card or call 800.282.2881.

Log in to our client website for support and technical help, and to access insights specific to your plan.

Are you a benefits management consultant looking to learn more about how we can help you and your clients? Our consultant relations team is dedicated to providing you the insights you need to learn more and advance the conversation.

Get answers to your pharmacy-related questions quickly and easily online.

Get help with e-prescribing, electronic prior authorizations and more.

The Lab
You’re invited to collaborate with our experts and work together to make health care better for all. We welcome your ideas! Let us know if you’d like to dive into hands-on innovation in real time.

Fraud Hotline
Learn about the Express Scripts pharmacy audit program and report cases of suspected fraudulent activity.
Express Scripts Fraud Tip Hotline

Media Inquiries
Our External Affairs department can help you find background information, set up interviews, respond to questions, gather press materials and check facts.
Justine Sessions
Director, Corporate Communications

Employment Verification
To verify employment, please contact our third party vendor, The Work Number, at 800-367-2884, company code 36032. Or go online to and select “obtain verification.”

Visit Cigna for more
For inquires and media-related requests for Cigna, please visit the Cigna newsroom.