Contact Us
Clients
Prospective Clients
Where others see problems, we see possibilities. Tell us a little about your needs or challenges and let’s start the conversation.
Current Clients
Log in to our client website for support and technical help, and to access insights specific to your plan.
Consultants
Are you a benefits management consultant looking to learn more about how we can help you and your clients? Our consultant relations team is dedicated to providing you the insights you need.
Members and Providers
Members
For help with your prescription benefit or prescriptions filled through the Express Scripts Pharmacy, call Patient Customer Service at the number on your prescription ID card or call 800.282.2881.
Pharmacists
Get answers to your pharmacy-related questions quickly and easily online.
Physicians
Get help with e-prescribing, electronic prior authorizations and more.
Employment Verification
To verify employment, please contact our third party vendor, The Work Number, at 800-367-2884, company code 36032. Or go online to www.theworknumber.com and select “obtain verification.”
Media Inquiries
Our External Affairs department can help you find background information, set up interviews, respond to questions, gather press materials and check facts.
Justine Sessions
Director, Corporate Communications
860.810.6523
media@evernorth.com
860.810.6523
media@evernorth.com
Fraud Hotline
Learn about the Express Scripts pharmacy audit program and report cases of suspected fraudulent activity.
Express Scripts Fraud Tip Hotline
866.216.7096